Ellen Phillips

Ellen Phillips

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Ellen Phillips is a retired English teacher who has written two consumer-oriented books. Her Consumer Watch column appears on Saturdays in the Business section of the paper. An expanded version is at www.timesfreepress.com under Local Business.

Latest stories by Ellen Phillips

Consumer Watch

Saturday, Aug. 30, 2008

I purchased a set of wireless earphones marked $55.95 (plus tax) on both the product and shelf at a box store in Hamilton Mall.

Consumer Watch

Saturday, Aug. 23, 2008

With all the recent natural disasters (especially the tornadoes and Midwest floods), it seems like I’m receiving more and more solicitations for charitable aid. While I want to help when I can, how can I be sure my money goes toward a genuine need? — Charlene Contribute

Consumer Watch: Special treatment for customers

Saturday, Aug. 16, 2008

I’m a business owner but still have a question about my customers.

Consumer Watch: Beware of fuzzy credit card contracts, shifting rates

Saturday, Aug. 9, 2008

I’m trying to figure out the best credit card for my pocketbook and lifestyle. It seems like they all offer different rates that change without notice so I’m not sure which one to get. Any suggestions?

Consumer Watch: Check out insurance salesman's credentials

Saturday, Aug. 2, 2008

I’ve been approached by a new guy in the neighborhood about buying some life insurance. His company isn’t one of the larger insurance companies and I’m not sure it's one I should do business with.

Consumer Watch: Learn how to evaluate places caring for elderly

Saturday, July 26, 2008

My mom is soon going to need a nursing home. Can you advise a particular Web site that can help us to find a more reputable location near our home?

Consumer Watch: 'Buy one, get one free' sale not necessarily a great deal

Saturday, July 19, 2008

An anonymous department store has great sales that I’ve enjoyed for years. A couple of weeks ago, I ran in to buy a belt and found that all belts, scarves, sunglasses, and some other accessories were clearly marked “Buy 1, Get 1 Free.”

Consumer Watch: You need SSN in dealings with officials

Saturday, July 12, 2008

Please repeat your Social Security Information about when businesses cannot require your number. Even after I cut out your previous column and now carry it with me, still a couple of healthcare providers say they must require my number.

Consumer Watch: Station owners say pump gas early in the day, and do it slowly

Saturday, July 5, 2008

Now that gas costs so much and prices continue to rise, we thought your readers would appreciate these tips to make their gasoline purchases (and their vehicles) go further.

Consumer Watch: Check eBay seller reputation before bidding on 'treasure'

Saturday, June 28, 2008

I’ve bid on eBay “treasures” and won several items. Last time I won a watch auction and my winning bid wasn’t a cheap one, either.