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Business | Ellen Phillips

Consumer Watch: Bumping rule doubles traveler’s compensation
Doesn’t an airline have to compensate me if it deliberately overbooks and my connecting flight leaves without me? I’m really angry that I missed an important meeting last week.
May 10, 2008
Consumer Watch: Never view a timeshare purchase as an 'investment'
My husband and I just returned from a nice 2-day weekend, paid for by a timeshare corporation.
May 3, 2008
Consumer Watch: Get your friends' recommendations before hiring computer geek for help
I’m tired of my computer [Manufacturer’s name is absent to protect the guilty — and this newspaper!) that constantly acts up.
April 26, 2008
Consumer Watch: Doublecheck prescription to see if doc wrote legibly
Recently, I picked up a prescription from my doctor’s office; I assumed it was written correctly as nothing in my records has changed from previous prescriptions.
April 19, 2008
Consumer Watch: Put up barrier to junk calls, mail
Q: Even though I’ve signed up for the National Do Not Call Registry (www.donotcall.gov) and contacted Direct Marketing Association’s anti-spam and anti-junk mail registries (dmaconsumers.org), some of these “marketer” leeches still bother me.
April 12, 2008
Consumer Watch: Make sure your real estate agent doesn’t represent two interests
Q: From my past experiences with real estate agents, I’ve concluded that they don’t always work on behalf of their clients.
April 5, 2008
Consumer Watch: You can beat cell phone termination fees by contracting with another person
Q: I tried to change my cell phone carrier and was horrified to learn that breaking my contract would result in a $200 early termination fee.
March 29, 2008
Consumer Watch: Yanking cash from your home reduces equity
Q: We’ve had to use the funds put aside for our high school senior’s college tuition to pay for unexpected and expensive medical treatments.
March 22, 2008
Consumer Watch: Repairs sometimes cost less than repairs
Q: I always find myself in trouble over extended warranties.
March 15, 2008
Consumer Watch: Don’t let generosity become taxing event
Q: My wife and I would like to “gift” our daughter and her new husband with enough money to help them build a new home this year.
March 8, 2008
Consumer Watch: Homeowner’s contract should be on paper
After years of wishing for a screen porch, I finally contracted to build one onto my house.
March 1, 2008
Consumer Watch: Banks don’t call, e-mail you asking for personal details
Q: A couple of weeks ago, I received a text message from what I thought was my credit card company’s issuing bank.
February 23, 2008
Consumer Watch: Selecting builder needs references, protections
Q: A couple of years ago, I had a bad experience with a contractor.
February 16, 2008
Consumer Watch: Jilted by matchmaker? Give mediation chance
Q: As a senior-age lady who wished to find a compatible gentleman to dine with, go to the theater, etc., I found myself in a terrible situation when I paid a lot of money to a local matchmaking company.
February 9, 2008
Consumer Watch: Consumer responsible for doctor bill not sent to insurer
Q: Several months ago, I began receiving a pathology bill from a procedure performed well over a year ago.
February 2, 2008

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Ellen Phillips

Consumer Watch: Bumping rule doubles traveler’s compensation
May 05, 2008
Doesn’t an airline have to compensate me if it deliberately overbooks and my connecting flight leaves without me? I’m really angry that I missed an important meeting last week.

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